Privacy Policy

PRIVACY POLICY 

We recognize that privacy is an important issue, so we design and operate our services with the protection of your privacy in mind. This Privacy Policy (“Privacy Policy“) explains our policies and procedures regarding the collection, use and disclosure of personally identifiable information that we may receive from you through our website (the “Website“). This Privacy Policy applies only to information that you provide to us through the Website and associated landing pages.

BY USING THE SERVICE, YOU CONSENT TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

We reserve the right to update this Privacy Policy from time to time, and we will notify you of any material changes by posting the new Privacy Policy. We encourage you to review this Privacy Policy regularly for any changes. Continued use of the Website will be subject to the then-current privacy policy.

 

1. INFORMATION WE COLLECT

1.1. Non-Personally Identifiable Information. We collect non-personally identifying information that your browser makes available whenever you visit a Website. This information includes your Internet connection and hardware specs, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser.

1.2. Personally Identifiable Information. In addition, during a form submission process, we collect your personal information such as your full name, your email address, phone and other personal information that you’ve chosen to provide, based on your request from the Website.

1.3. Information Collection. To facilitate your use of the Website, we may automatically collect certain types of information when you complete surveys, send and receive communications, perform search queries and marketing activities. In order to collect this data, we may utilize automated tools and files such as cookies and web beacons. These automated tools and files may reside on our servers or on your computer or device.

 

2. USE OF INFORMATION

2.1. Non-Personally Identifiable Information. We use non-personally identifying information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes and in order to monitor and analyze use of the Website, for the Website’s technical administration, to increase the Website functionality and user-friendliness, to better tailor it to most common user needs, to generate and derive useful data and information concerning the interests, characteristics and Website use behavior of our users.

2.2. Personally Identifiable Information. We use the personally identifiable user information that we collect to tailor our services and communications to one’s specific needs if feasible, for convenience of users and communication with them, for marketing purposes, and as may be required by law.

2.3. Use of Information from Third Parties. Any information received by us from third party service providers will be only used by us to provide you with better Services and we will not share such information with anyone.

 

3. DISCLOSURE

3.1. Disclosure to Third-Parties. We do not share your personal information with third parties or the public except as set forth herein. We may share your data with our third-party service providers or contractors. These service providers may have access to personal information as needed to perform their functions. We do not sell your personal information.

3.2. We may use and disclose to third parties information we collect in aggregated, non-personally identifiable form for research and informational purposes and to help us make sales, marketing and business decisions.

3.3. Events and Webinars. Your name and details are collected as part of the registration process for our webinars and live events. We will use this information to remind you of the event and to follow-up with you after the event. We do not sell this personal information.

3.4. Mergers and Acquisitions. If we are involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to any new privacy policy of an acquirer of our business.

3.5. Special Circumstances. We will not disclose your personally identifiable information except as set forth in this Section 3, including the subsections below:

  1. when requested to do so by law enforcement agencies;
  2. when obliged to do so under US law;
  3. for the purpose of pursuing outstanding debts or liabilities; and
  4. when given permission to do so by you.

 

4. INFORMATION STORAGE

4.1. Permission to Use Information. By submitting your personal information, you agree to its transfer, storage or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

4.2. Disclaimer. Unfortunately, the transmission of information via is internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via the Internet; any such transmission is at your own risk.

 

5. INFORMATION SECURITY

5.1. Security Measures. We work hard to protect SEMrush and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

5.2. Limited Access to Information. We work hard to restrict access to personal information to our employees and contractors who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

5.3. Be Aware. To prevent being a phishing website victim, always check domain details when you are providing your personal information. Please, be aware that if you suspect the website you are on is a fake site representing to be ours, please contact us.

5.4. Links. For your convenience, we may provide links to certain third party websites or referrals to certain third parties’ products or services. If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not this Privacy Policy, will govern your activities and any information you disclose while interacting with the third party.

 

6. INTERNATIONAL VISITORS AND USERS

The Website is hosted in the United States. If you are visiting from the other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the other regions and by providing your personal data you consent to:

  • The use of your personal data for the purposes identified above in accordance with this Privacy Policy; and
  • The transfer of your personal data to the United States as indicated above.

 

7. NO ERROR-FREE PERFORMANCE

We cannot guarantee error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our reasonable efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

 

8. LEGAL NOTICES
Our Terms and Conditions take precedence over any conflicting provision in this Privacy Policy.

 

9. CONTACT
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to us by email. Our contact page provides all of our contact information.

 

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